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Frontline - Incident KPI Reporting

Connect your Mitti incidents and inspections - TRIFR dashboards, board reporting, investigation workflows, and a live link to your risk register.

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Details

Categories: Analytics & Visualization · Compliance
Industries: Hospitality & venues · Construction & civil · Retail · Manufacturing · Renewables & energy · Logistics
Regions: Australia · New Zealand · US · UK
Works with: Mitti (SafetyCulture) incident reports, inspections and actions · Frontline - Risk Register & Matrix

Required Permissions

A Frontline subscription - flat annual, unlimited users
An active Mitti subscription - incident reports flow in via the Mitti API using a token from your account

About Us

Frontline was built by former Mitti employees who worked with thousands of EHS and Risk teams globally and saw them hit the same wall. Matt is former Mitti product lead of the Inspections and Issues modules. Darcy is former Mitti partnerships and sales lead. James is former Atlassian AI lead. Jacki is former Mitti customer success lead. Today Frontline runs risk for multi-venue hospitality groups, civil contractors, manufacturers and retailers across Australia, the US, UK and EU - implemented, migrated and supported by the team that built it.

Disclaimer

Partner integrations are not managed by Mitti. If you require support, please contact the owner of each integration for assistance.

Features

Connects to your Mitti incidents and inspections
Incident reports and inspections flow straight in via the Mitti API - no re-keying, no export-import, no second capture tool to train. Incidents can also arrive as a photo, a voice note or a form. What your teams already capture in the field is the data everything else runs on.
KPI dashboards for TRIFR
TRIFR, LTIFR, days lost and incident trends - your definitions, your reporting periods, your hours-worked inputs. Per site, compared across sites, rolled up for the group - with drill-down from any number to the incidents driving it, so "why did it jump?" is a click, not a week of analysis.
Board reporting in minutes
The periodic board pack - rates, trends, open actions, movements since last period - generates in minutes, in the format your directors already know. One customer's before-state: half a morning every cycle rolling equations forward in a spreadsheet.
Incident investigation workflows
From report to close-out in one flow: AI drafts the investigation - root cause, contributing factors, suggested actions - your investigator reviews and approves, actions are issued to named owners with due dates, and overdue items escalate automatically. Nothing chased through email.
Links to your risk register
Every incident connects to the register risk and controls it tested, so the risk picture updates from real events and investigations start with context, not a blank form. Pairs natively with Frontline - Risk Register & Matrix for the full risk loop on top of Mitti.

Description

The incident is captured in Mitti - then the real work starts: the investigation, the actions, the reporting. Today that lives in documents and email, and when the board asks what's driving the TRIFR number, nobody can say.

Frontline is the reporting and workflow layer on top of Mitti. It does five things, properly:

1. Connects to your Mitti incidents and inspections - reports flow straight in via the API. No re-keying, no export-import, no second capture tool.

2. KPI dashboards for TRIFR - TRIFR, LTIFR, days lost and trends, calculated your way, per site and rolled up - with drill-down from any number to the incidents behind it.

3. Board reporting - the periodic pack generates in minutes, in the format your directors already know, with the why behind every movement.

4. Incident investigation workflows - AI drafts the investigation, your team reviews and approves, actions go out with owners and due dates, and escalations fire automatically.

5. Links to your risk register - every incident connects to the risk and controls it tested, so your risk picture updates from real events. Pairs natively with Frontline - Risk Register & Matrix.

Built with Mitti customers who all hit the same wall: "We've become compliant, but we're not managing."

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Services

Implementation and migration - included
We connect the Mitti feed, configure incident types, KPI definitions and reporting periods, bring across historical incident data so trends start with history, and train your team. No implementation fee.
KPI pack build
We replicate your current board/monthly report format inside Frontline during onboarding - the first cycle out of the system looks like the pack your board already knows.
Ongoing support, 24-hour response
Direct line to the team that builds the product, not a ticket queue.

Testimonials

Dan Lopez
Senior WHS Manager, Funlab

Metrics will save us heaps of time - I spent half the morning rolling over a board report pack manually.

Tony Somers
Pilecom

"This is a great way for us to manage and get insights from the data - and site-wide, they still get the same view.

Resources

Our Team

Darcy Patterson photo
Darcy Patterson

Sales

Ex-Mitti; ran 100+ implementations.

James photo
James

Engineering

Ex-Atlassian product lead for AI.

Matt Hinds photo
Matt Hinds

Growth

Ex-Mitti product lead for Inspections and Issues.

FAQ

No. Your teams keep reporting incidents in Mitti exactly as they do today - that's the best capture experience in the market. Frontline picks up where capture ends: the investigation, the actions, and the KPI reporting on top.
Automatically, via the Mitti API - an incident reported in the field appears in Frontline ready for triage and investigation. Incidents can also come in directly as a photo, voice note or form for anything that starts outside Mitti.
AI drafts - root cause, contributing factors, suggested actions - and your investigator reviews, edits and approves. Nothing is finalised without a human owning it. The point is removing the blank page, not removing the investigator.
Yes - your definitions, your reporting periods, your hours-worked inputs. Rates are calculated per site and rolled up, with drill-down from any number to the incidents behind it.
Yes - the KPI pack generates in minutes, and during onboarding we replicate your existing board format so the first cycle is recognisable to your directors.
Yes. Frontline is built enterprise-grade; with SOC 2, SSO advanced permissions and data residency.

Links

Details

Categories: Analytics & Visualization · Compliance
Industries: Hospitality & venues · Construction & civil · Retail · Manufacturing · Renewables & energy · Logistics
Regions: Australia · New Zealand · US · UK
Works with: Mitti (SafetyCulture) incident reports, inspections and actions · Frontline - Risk Register & Matrix

Required Permissions

A Frontline subscription - flat annual, unlimited users
An active Mitti subscription - incident reports flow in via the Mitti API using a token from your account

About Us

Frontline was built by former Mitti employees who worked with thousands of EHS and Risk teams globally and saw them hit the same wall. Matt is former Mitti product lead of the Inspections and Issues modules. Darcy is former Mitti partnerships and sales lead. James is former Atlassian AI lead. Jacki is former Mitti customer success lead. Today Frontline runs risk for multi-venue hospitality groups, civil contractors, manufacturers and retailers across Australia, the US, UK and EU - implemented, migrated and supported by the team that built it.

Disclaimer

Partner integrations are not managed by Mitti. If you require support, please contact the owner of each integration for assistance.